About

Practical problem solver with a decade of experience across Sales, Tech, and Business Management. I bridge technical teams and business stakeholders—translating metrics into action, and technical risk into clear decisions.

Core Expertise

Vulnerability Management SIEM / Log Analysis Patch Management OT / Embedded Security Network Administration & Security Power BI & Data Viz Secure Coding (C#, Python) Technical Documentation IT Application Support User Support and Training Root Cause Analysis API & Integration Support

Professional Highlights

  • Improved security posture through structured vulnerability management and remediation planning.
  • Built tools and workflows that reduced operational friction and increased reliability.
  • Authored clear, actionable documentation used for onboarding and compliance.
  • Unified users, technical teams, and business stakeholders by translating complex issues into clear, actionable communication.
  • Created structured troubleshooting workflows that reduced ticket resolution time and improved consistency.

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